Our Upper Limb Library blog articles have featured our prosthetists, clinical therapy specialists, technicians and center patient coordinators. But there’s one team that doesn’t yet have a feature article to discuss how critical they are to our patient care process. That’s our Patient Relationship Managers PRMs for short. Each Arm Dynamics center has a PRM and their job is to collaborate with their center’s team to help provide a positive and seamless patient experience. They build relationships with physicians, surgeons, case managers and other healthcare workers. This involves a lot of travel and wearing many hats but it’s all worth it because they are often able to see those efforts come to fruition.

When thinking about specific patients that our PRMs have been able to see adapt and grow, each has a different story. “We had a patient who played the accordion,” our PRM from our Minneapolis, MN, center, Laura, began, “and due to his amputation, he hadn't been able to play for a long time. Our clinical team created a solution for him and he was able to play the accordion for the first time since his amputation. He was so over the moon that he had tears in his eyes. Just a small reminder of why we do what we do. It's an amazing feeling to think I had a role in connecting this patient with our clinicians so he could get the comprehensive, upper limb care he needed.”

Our PRMs have years of experience helping both our care teams and patients move through the prosthetic care process together.Would you like to learn more about how our experts can help you or someone you know access our special prosthetic care? Please contact us. We offer all potential patients a complimentary consultation with our clinical team so they can learn more about what we can offer them specifically. If you work with upper limb different patients, we look forward to hearing from you so we can tell you more about what we can provide. If you have a comment on this article or for one of our PRMs, please leave it below.

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